At PLS Hair (“we”, “our”, or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://plshair.com), interact with our services, shop for products, or submit enquiries.

1. Information We Collect

We may collect the following types of personal data: a) When You Visit or Contact Us Name Email address Phone number City/location Messages or inquiries Resume details (if applying for careers) b) When You Purchase from Our Store (via WooCommerce) Billing and shipping address Order details and purchase history Payment method (Note: We do not store full card or UPI data. Payments are securely processed via third-party gateways like Razorpay/Paytm/etc.) IP address and browser details (used for fraud prevention)

2. How We Use Your Information

We use the data collected to: Fulfill orders and send shipping updates Respond to contact forms or career enquiries Provide franchise or academy details Improve our website, services, and customer experience Send marketing/promotional emails (with your consent) Prevent fraud and ensure secure transactions

3. Payment & Transaction Security

All transactions are encrypted and processed securely via our trusted payment gateway partners. We do not store your card or bank details on our servers.

4. Sharing Your Information

We do not sell your data to third parties. We may share information with: Our internal team or franchise partners for follow-up Third-party service providers (e.g., shipping companies, payment gateways, CRM or email platforms) Government authorities if required by law or legal obligation

🍪 5. Cookies & Analytics

Our website uses cookies to: Track website traffic and performance (via Google Analytics) Improve site navigation and user experience Manage your cart and logged-in session You can disable cookies through your browser settings.

✅ 6. Your Rights

You have the right to: Access or request a copy of your personal data Correct or update your information Request deletion of your data from our systems Opt out of marketing emails at any time

📞 7. Contact Us

If you have questions or need to manage your data, please contact us:

  • 📧 Email: support@plshair.com
  • 📞 Phone: 044 4853 3385

8. Changes to This Policy

This Privacy Policy may be updated occasionally. We recommend reviewing this page periodically for any changes. Continued use of our website implies acceptance of this policy.